Privacy Policy

Effective Date: October 17, 2026

This Privacy Policy explains how Morgan USA LLC, doing business as Tactical SI ("Tactical Super Intelligence," "Tactical SI," "we," "us," or "our"), collects, uses, and protects your information when you visit https://tacticalsi.io (the "Site"), contact us, use our services, or receive text messages from us.

Who We Are

Tactical SI helps local home service companies, such as plumbers, HVAC contractors, roofers, and landscapers, get more Google reviews, rank on Google Maps, and get more calls through reputation management, Google Business Profile optimization, and websites.

• Legal entity: Morgan USA LLC, doing business as Tactical SI

• Mailing address: 112 N Flowers Mill Rd, Suite 2014, Langhorne, PA 19047

• Email: [email protected]

• Phone/SMS: (610) 757-3498

Information We Collect

We may collect the following information:

• Contact information: your name, email address, phone number, and business name, when you fill out a form, use the chat widget on our Site, call, text, email, or book an appointment with us.

• Messages and communications: the content of messages you send us by web form, email, phone, or text message, and records of our communications with you.

• Business information: details you share about your business so we can provide our services, such as your business name, website, service area, and Google Business Profile information.

• Site usage information: information collected automatically when you visit the Site, such as your IP address, browser type, device type, pages visited, referring pages, and the date and time of your visit.

• Cookies and similar technologies: small files stored on your device that help the Site work, remember your preferences, and help us understand how visitors use the Site. You can set your browser to refuse or delete cookies, but some parts of the Site may not work properly if you do.

How We Use Your Information

We use the information we collect to:

• respond to your inquiries and requests;

• schedule appointments and send appointment confirmations and reminders;

• provide, manage, and improve our services;

• provide customer care and support;

• send occasional marketing and promotional messages, where you have agreed to receive them;

• send invoices and process payments;

• operate, maintain, secure, and improve the Site;

• comply with legal obligations and protect our rights.

How We Share Your Information

We do not sell your personal information. We share information only as described below:

• Service providers: We use trusted third-party service providers to help us run our business, such as customer relationship management (CRM) software, website hosting, email and text messaging platforms, scheduling tools, and payment processors. These providers may access your information only as needed to perform services for us.

• Legal reasons: We may disclose information if required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

• Business transfers: If our business is sold, merged, or reorganized, information may be transferred as part of that transaction, subject to this Privacy Policy. Mobile phone numbers and text messaging opt-in data and consent are never shared or transferred for anyone else's marketing purposes.

SMS / Text Messaging Privacy

No mobile information will be shared with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.

Text messages may identify the sender as Tactical SI or Morgan USA LLC. You can opt out of text messages at any time by replying STOP (or END, CANCEL, UNSUBSCRIBE, or QUIT). Reply HELP for help, or contact us at [email protected] or (610) 757-3498. For more details, see the SMS / Text Messaging Terms in our Terms of Service at https://tacticalsi.io/terms.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, keep business and financial records, resolve disputes, and meet legal requirements. When information is no longer needed, we delete it or make it anonymous.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Access, correction, and deletion: You may ask us to tell you what personal information we have about you, correct it, or delete it, subject to any legal obligations we have to keep it.

• Email: You can unsubscribe from marketing emails by using the unsubscribe link in the email or by contacting us.

• Text messages: You can opt out of text messages at any time by replying STOP.

• Cookies: You can control cookies through your browser settings.

To make a request, email us at [email protected] or call (610) 757-3498. We may need to verify your identity before completing your request.

Children's Privacy

The Site and our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the Effective Date above. Your continued use of the Site or our services after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Morgan USA LLC, doing business as Tactical SI

• 112 N Flowers Mill Rd, Suite 2014, Langhorne, PA 19047

• Email: [email protected]

• Phone/SMS: (610) 757-3498

• Website: https://tacticalsi.io